Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Absolutely!
We will never charge you a trip fee if you don't attend an event. All of our charges are processed on the Monday after the trip. So, we only charge those who actually attended the trip. If you make a reservation, do not cancel by the Thursday 8pm deadline, and do not attend, you be charged a nominal No-Show Fee.*
*Other policies may apply for special events.
Does Blizzard offer scholarships?
How do I invite a guest?
If I drive, where do I get my lift ticket?
If you plan to drive, be sure you notify the Blizzard office by the Thursday 8pm deadline so we can have a discounted lift ticket waiting for you. When you arrive at the area, come into the chalet and find the Blizzard Table to receive your lift ticket. Just look for the banner and a crowd of kids!
What does the membership fee cover?
If my child gets sick, can I get a refund?
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Blizzard offers nearly 20 bus stops throughout the Twin Cities metro area. There's sure to be one near you! If not, let us know and with only 15 members, we can add your favorite bus location!
For more information,
Click here for a complete list of our bus stops.
Where are the bus times listed for each trip?
Why can't my kids rent equipment at the area each time?
Why do I need to RSVP by the deadline? Can't I just show up?
Why is there a no-show fee?