Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Absolutely!
We will never charge you a trip fee if you don't attend an event. All of our charges are processed on the Monday after the trip. So, we only charge those who actually attended the trip. If you make a reservation, do not cancel by the Thursday 8pm deadline, and do not attend, you be charged a nominal No-Show Fee.*
*Other policies may apply for special events.
Does Blizzard offer scholarships?
How do I invite a guest?
If I drive, where do I get my lift ticket?
What does the membership fee cover?
If my child gets sick, can I get a refund?
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Where are the bus times listed for each trip?
Bus times are listed on your email reservation confirmation. You can also find bus times on our
calendar or by looking up your
bus stop. You can also call the office and listen to the voicemail message; bus times for upcoming trips are updated each week.
Why can't my kids rent equipment at the area each time?
Why do I need to RSVP by the deadline? Can't I just show up?
To plan buses efficiently and keep your weekly trip fees as low as possible, the office needs to know who is coming each week. We print rosters to take attendance for all members by bus and check everyone in the morning and the afternoon, for safety. If you contact us after the deadline, there's really nothing we can do to add you to a bus; everything is already printed and sent to the bus company by Fridays at 9am.
We plan enough space on each bus for Blizzard members to enjoy a pleasant ride to and from the area, and have enough lift tickets on the bus for those registered. If people do not make a reservation and just show up, the bus ride can get very crowded and uncomfortable. Also, it may be possible that the bus is full and you will not be allowed on the trip if you have not made a reservation.
Under extenuating circumstances, you can go to the bus stop and ask the Blizzard chaperone if there's space on the bus. If there is, you may have to go to the Blizzard Table at the area to get your lift ticket.
Please do yourself and everyone else on the bus a favor and always RSVP as soon as possible!
Why is there a no-show fee?
If you make a reservation and then miss the trip
without canceling your reservation by the deadline (typically Thursday at 8pm), you will be charged a No-Show Fee. This fee covers busing and administrative expenses and is necessary to keep costs low for all members.
Exceptions to the No-Show Fee may be made on an individual basis in the case of sudden illness or family emergency if you contact the office. We would rather have your child recuperating at home than having a miserable day on the hill -- and sharing their germs with everyone else on the bus. Your call or email on Friday or Saturday will be appreciated so we can let our staff know the status of your child.