Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Does Blizzard offer scholarships?
How do I invite a guest?
If I drive, where do I get my lift ticket?
What does the membership fee cover?
If my child gets sick, can I get a refund?
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Where are the bus times listed for each trip?
Bus times are listed on your email reservation confirmation. You can also find bus times on our
calendar or by looking up your
bus stop. You can also call the office and listen to the voicemail message; bus times for upcoming trips are updated each week.
Why can't my kids rent equipment at the area each time?
It's really hard to learn when your equipment keeps changing! Also, Blizzard staff are unable to supervise the rental process and legally cannot sign waivers or liability releases for minors' rental equipment. It's not a very fun way to spend the first hour of every Blizzard trip, either.
For an alternative to purchasing new equipment, contact Hoigaard's about their season-long rental program. They have great deals on new and used equipment that you can keep all season! Their expert staff will make sure you get equipment that fits and that matches your ability.
Another option is to pick up used equipment at
preseason swaps, which are usually sponsored by local nonprofit groups such as race teams. Blizzard also offers our online swap all year long.
Why do I need to RSVP by the deadline? Can't I just show up?
To plan buses efficiently and keep your weekly trip fees as low as possible, the office needs to know who is coming each week. We print rosters to take attendance for all members by bus and check everyone in the morning and the afternoon, for safety. If you contact us after the deadline, there's really nothing we can do to add you to a bus; everything is already printed and sent to the bus company by Fridays at 9am.
We plan enough space on each bus for Blizzard members to enjoy a pleasant ride to and from the area, and have enough lift tickets on the bus for those registered. If people do not make a reservation and just show up, the bus ride can get very crowded and uncomfortable. Also, it may be possible that the bus is full and you will not be allowed on the trip if you have not made a reservation.
Under extenuating circumstances, you can go to the bus stop and ask the Blizzard chaperone if there's space on the bus. If there is, you may have to go to the Blizzard Table at the area to get your lift ticket.
Please do yourself and everyone else on the bus a favor and always RSVP as soon as possible!
Why is there a no-show fee?