Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Does Blizzard offer scholarships?
How do I invite a guest?
If I drive, where do I get my lift ticket?
What does the membership fee cover?
If my child gets sick, can I get a refund?
If you have extenuating circumstances such as a sick child, please call or email the office as soon as possible, even if it is after the reservation deadline. We would rather have your child recuperating at home than having a miserable day on the hill -- and sharing their germs with everyone else on the bus.
Remember, we only charge you a Trip Fee if you attend an event. If you make a reservation, are unable to attend, and did not cancel before the reservation deadline, you will be charged a No-Show Fee. Exceptions may be made for sudden illnesses or family emergencies if you contact the office. Your call on Friday or Saturday will be appreciated so we can let our staff know!
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Where are the bus times listed for each trip?
Bus times are listed on your email reservation confirmation. You can also find bus times on our
calendar or by looking up your
bus stop. You can also call the office and listen to the voicemail message; bus times for upcoming trips are updated each week.
Why can't my kids rent equipment at the area each time?
It's really hard to learn when your equipment keeps changing! Also, Blizzard staff are unable to supervise the rental process and legally cannot sign waivers or liability releases for minors' rental equipment. It's not a very fun way to spend the first hour of every Blizzard trip, either.
For an alternative to purchasing new equipment, contact Hoigaard's about their season-long rental program. They have great deals on new and used equipment that you can keep all season! Their expert staff will make sure you get equipment that fits and that matches your ability.
Another option is to pick up used equipment at
preseason swaps, which are usually sponsored by local nonprofit groups such as race teams. Blizzard also offers our online swap all year long.
Why do I need to RSVP by the deadline? Can't I just show up?
Why is there a no-show fee?