Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Absolutely!
We will never charge you a trip fee if you don't attend an event. All of our charges are processed on the Monday after the trip. So, we only charge those who actually attended the trip. If you make a reservation, do not cancel by the Thursday 8pm deadline, and do not attend, you be charged a nominal No-Show Fee.*
*Other policies may apply for special events.
Does Blizzard offer scholarships?
How do I invite a guest?
Guests are always welcome at Blizzard! For complete information about inviting guests, including sending e-vites or downloading a paper guest permission slip,
click here.
If I drive, where do I get my lift ticket?
What does the membership fee cover?
The Membership Fee, also called a Program Fee or Registration Fee, is paid once each season when you enroll in one of Blizzard's programs.
The program fee includes:
- Access to all trips and lift tickets at a discounted rate
- Instruction -- up to 4.5 hours each week!
- Individual skill assessments
- Color level and program-specific zipper pulls and pins
- ID stickers for skis, snowboards, boots, poles, helmets -- you name it
- Annual Blizzard calendar
- Blizzard newsletter
- Optional Bonus Trips
- Special events like Parent Day, Picture Day and Picnic Day
- End-of-the-season Fun Day (obstacle courses, races, fun games and contests)
- Great discounts at affiliated ski & snowboard shops including Hoigaard's
Some programs offer lower student/teacher ratios, more instruction, or require special equipment (such as our race program). Because of higher costs to deliver these programs, Blizzard charges higher fees for them.
If my child gets sick, can I get a refund?
If you have extenuating circumstances such as a sick child, please call or email the office as soon as possible, even if it is after the reservation deadline. We would rather have your child recuperating at home than having a miserable day on the hill -- and sharing their germs with everyone else on the bus.
Remember, we only charge you a Trip Fee if you attend an event. If you make a reservation, are unable to attend, and did not cancel before the reservation deadline, you will be charged a No-Show Fee. Exceptions may be made for sudden illnesses or family emergencies if you contact the office. Your call on Friday or Saturday will be appreciated so we can let our staff know!
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Where are the bus times listed for each trip?
Why can't my kids rent equipment at the area each time?
Why do I need to RSVP by the deadline? Can't I just show up?
Why is there a no-show fee?