Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Does Blizzard offer scholarships?
How do I invite a guest?
If I drive, where do I get my lift ticket?
What does the membership fee cover?
If my child gets sick, can I get a refund?
If you have extenuating circumstances such as a sick child, please call or email the office as soon as possible, even if it is after the reservation deadline. We would rather have your child recuperating at home than having a miserable day on the hill -- and sharing their germs with everyone else on the bus.
Remember, we only charge you a Trip Fee if you attend an event. If you make a reservation, are unable to attend, and did not cancel before the reservation deadline, you will be charged a No-Show Fee. Exceptions may be made for sudden illnesses or family emergencies if you contact the office. Your call on Friday or Saturday will be appreciated so we can let our staff know!
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Blizzard offers nearly 20 bus stops throughout the Twin Cities metro area. There's sure to be one near you! If not, let us know and with only 15 members, we can add your favorite bus location!
For more information,
Click here for a complete list of our bus stops.
Where are the bus times listed for each trip?
Why can't my kids rent equipment at the area each time?
Why do I need to RSVP by the deadline? Can't I just show up?
Why is there a no-show fee?
If you make a reservation and then miss the trip
without canceling your reservation by the deadline (typically Thursday at 8pm), you will be charged a No-Show Fee. This fee covers busing and administrative expenses and is necessary to keep costs low for all members.
Exceptions to the No-Show Fee may be made on an individual basis in the case of sudden illness or family emergency if you contact the office. We would rather have your child recuperating at home than having a miserable day on the hill -- and sharing their germs with everyone else on the bus. Your call or email on Friday or Saturday will be appreciated so we can let our staff know the status of your child.