Frequently Asked Questions
These are some questions we get a lot in the office. Click any question below for more info.
Can I get credit for my trip if I cancel by the deadline?
Does Blizzard offer scholarships?
How do I invite a guest?
If I drive, where do I get my lift ticket?
What does the membership fee cover?
If my child gets sick, can I get a refund?
If you have extenuating circumstances such as a sick child, please call or email the office as soon as possible, even if it is after the reservation deadline. We would rather have your child recuperating at home than having a miserable day on the hill -- and sharing their germs with everyone else on the bus.
Remember, we only charge you a Trip Fee if you attend an event. If you make a reservation, are unable to attend, and did not cancel before the reservation deadline, you will be charged a No-Show Fee. Exceptions may be made for sudden illnesses or family emergencies if you contact the office. Your call on Friday or Saturday will be appreciated so we can let our staff know!
What is the difference between SuperKyds and Classic?
What is the difference between SuperMites and SuperKyds?
In SuperMites, our 7-8 year olds sit in the front of the bus with a staff member, are escorted from the bus and hand delivered to their instructors at their group table in the chalet where the instructors takes group attendance and help the kids gear up for the day. In this program, kids are grouped by ability level (never-ever, beginner, intermediate or advanced) and with friends, when ability level allows. SuperMites are with the same two instructors and eight kids for the entire eleven week program. They are on the hill together, have lunch together, break together and are supervised all day, at all times, in all areas. All activities are as a group and skill development is as a group. At 3p, the group heads back into the chalet to pack up for the day and are escorted back out to the buses by 3:30p.
In SuperKyds, our 9-10 year olds still sit in the front of the bus with a staff member, are escorted from the bus and hand delivered to their instructor at their group table in the chalet where the instructor takes group attendance and helps the kids gear up for the day. Then, from about 10a - 12p, the SuperKyds group (one instructor and up to 10 kids) and their instructor spend the morning together working on theme based skills such as racing, bumps and jumps, speed control and all out fun! From about 12p - 12:45p, the group has lunch together. At 1p -3p, the SuperKyds gather at the lesson cone area for their color level (ability level) lessons. Kids are re-grouped by their individual color level and progress through these colors as they master the skills, always working at their ability level and at their own pace. At 3p, the kids are escorted back into the chalet to their main group table, pack up for the day and are escorted back out to the buses by 3:30p.
What is the relationship with Hoigaards?
What should I bring each week?
When does Blizzard cancel trips? How will I know?
Where are the bus stops?
Where are the bus times listed for each trip?
Why can't my kids rent equipment at the area each time?
Why do I need to RSVP by the deadline? Can't I just show up?
Why is there a no-show fee?